Last Updated: 04 October 2026
Welcome to Anami Herbals. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to these Terms & Conditions.
1. General Information
This website is operated by Anami Herbals. Throughout the website, the terms “we”, “us” and “our” refer to Anami Herbals.
Our website provides information about and facilitates the purchase of herbal, wellness, personal care, nutritional and other products offered by us from time to time.
Business Details:
Business Name: Anami Herbals Private Limited
Registered Address: D Block, Paryavaran Complex, Saket, New Delhi-110030
Email: anamiherbals@gmail.com
Phone/WhatsApp: +919560892734
GSTIN: 07AAUCA0707D1ZW
2. Eligibility
By using this website or placing an order, you confirm that you are legally capable of entering into a binding contract under applicable Indian laws.
If you are under 18 years of age, you should use the website only under the supervision of a parent or legal guardian.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, quantities, ingredients and other information displayed on our website are accurate.
However, actual product packaging, colour or appearance may vary slightly from images displayed online. Packaging and labelling may also be updated from time to time.
Customers should carefully read the product label, ingredients, directions for use, warnings and other information provided with the product before use.
4. Health & Wellness Disclaimer
Information provided on our website is intended for general informational purposes and should not be considered medical advice, diagnosis or treatment.
Our herbal, nutritional or wellness products are not intended to replace professional medical advice or prescribed medication.
Individual experiences and results may vary. Customers who are pregnant, breastfeeding, taking medication, have an existing medical condition, or have concerns regarding the suitability of a product should consult a qualified healthcare professional before use.
Product claims and descriptions should be read together with the information provided on the product label.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order in circumstances including:
- Product unavailability or inventory errors
- Incorrect pricing or product information
- Payment verification issues
- Suspected fraudulent or unauthorized transactions
- Incorrect or incomplete delivery information
- Restrictions imposed by applicable laws or regulations
If payment has already been received for an order that we subsequently cancel, the applicable amount will be refunded according to our refund policy.
6. Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
Taxes, shipping charges and other applicable charges will be displayed during checkout wherever applicable.
We may revise product prices, discounts or promotional offers at any time. Changes will not normally affect orders already accepted by us.
Payments may be processed through third-party payment service providers. We do not directly control the security, availability or processing systems of such third-party providers.
7. Shipping & Delivery
Orders are shipped to serviceable locations according to our Shipping Policy.
Estimated delivery timelines are indicative and may be affected by courier delays, weather, public holidays, incorrect addresses, operational disruptions or other circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping and contact information.
Please refer to our Shipping Policy for detailed information.
8. Cancellation, Returns & Refunds
Order cancellations, returns, replacements and refunds are governed by our applicable Cancellation, Return & Refund Policy.
Certain products may not be eligible for return once opened, used or tampered with, particularly where hygiene, safety or product integrity is involved, subject to applicable consumer laws.
If you receive an incorrect, damaged, defective or otherwise eligible product, please contact us within the period specified in our Return & Refund Policy.
Nothing in these Terms is intended to restrict any rights available to consumers under applicable Indian law.
9. Offers, Coupons & Promotions
Discount codes, coupons and promotional offers may be subject to separate eligibility requirements, validity periods, minimum order values and other conditions.
Unless specifically permitted, promotional offers cannot be combined.
We reserve the right to modify or withdraw promotional offers, subject to applicable law and commitments already made to customers.
10. Intellectual Property
Unless otherwise stated, the content available on this website—including our brand name, logos, graphics, photographs, product descriptions, website design and other original content—is owned by or licensed to Anami Herbals.
Such content may not be copied, reproduced, republished, commercially exploited or distributed without appropriate authorization, except where permitted by law.
11. User Conduct
You agree not to misuse our website, attempt unauthorized access, introduce malicious software, interfere with website functionality, conduct fraudulent transactions, impersonate another person, or use the website for unlawful purposes.
We may restrict access where we reasonably believe the website or our services are being misused.
12. Third-Party Services
Our website may use or link to third-party services such as payment gateways, courier companies, marketplaces or other service providers.
Those services may have their own terms and privacy policies. Anami Herbals is not responsible for third-party websites or services except to the extent required under applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, Anami Herbals will not be liable for indirect or consequential losses arising from misuse of products, failure to follow product instructions, unauthorized use of the website, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
14. Privacy
Personal information collected through our website is handled according to our Privacy Policy and applicable data-protection requirements.
By using our services, you acknowledge that certain information may need to be processed to fulfil orders, process payments, provide customer support and operate our services.
15. Changes to These Terms
We may revise these Terms & Conditions periodically to reflect changes to our services, policies or applicable requirements.
The latest version will be published on this page along with its updated effective date.
16. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Subject to applicable consumer-protection laws and other mandatory legal requirements, disputes relating to these Terms will be subject to the jurisdiction of the competent courts at [City, State].
17. Contact Us
For questions, complaints or assistance regarding these Terms or an order, please contact:
Anami Herbals
Business Name: Anami Herbals Private Limited
Registered Address: D Block, Paryavaran Complex, Saket, New Delhi-110030
Email: anamiherbals@gmail.com
Phone/WhatsApp: +919560892734
GSTIN: 07AAUCA0707D1ZW